Wednesday, April 28, 2021

How CRM Improves Your Customer Service & Overall Customer Experience | CustomerThink

Customer experiences are everything. Here's the thing: it doesn't matter what you think they are, it matters what the customer perceives them to be. This means that accurately obtaining feedback from them is vital to keeping your business alive and consistently delivering the service that your clients expect from you. In theory, this is what customer services is for. But your customer services teams are only as effective as the data you give them to work with. You could have the best resources in the world, but if they can't quickly and accurately access your clients' data the moment they need it, they're dead in the water. And so, too, is your business in the long run. In this article, you'll learn 5 ways in which CRM software can empower your customer-facing teams with tools to better address client issues and draw insights to create a more empathic service. You'll also learn how it lowers the cost of each customer interaction by lowering the need to address recurring issues, and how it can become crucial to other departments such as sales, marketing, and development.

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Veeam + Lenovo ThinkAgile HX Series

This solution brief explains that Lenovo ThinkAgile HX Series appliances are a best-in-class hyperconverged system with Nutanix's industry-leading software preloaded on Lenovo server platforms. Please contact Trivoshop Inc for more information about Lenovo ThinkAgile HX Series.

View: Veeam + Lenovo ThinkAgile HX Series

How can cloud-based predictive analytics advance your enterprise storage? 

This HPE blog post discusses the value of leveraging cloud-based predictive analytics to give advanced warning of performance issues or impending failures, thereby enabling operators or the system itself to take corrective action before users encounter noticeable performance degradation. It also provides pointers for choosing the right cloud-based predictive analytics solution. Please contact Trivoshop Inc for more information about leveraging cloud-based predictive analytics to advance enterprise storage.

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BC Hydro - Vancouver: A Foundation for Improved Protection and Automation

This customer story explains how BC Hydro transformed into a digital company using Cisco networking, security, and smart grid solutions— offering customers more context as to what's possible with Cisco IOX, as well as Cisco's ISE engine and RF Mesh network. Please contact Trivoshop Inc for more information about Cisco networking, security, and smart grid solutions.

View: BC Hydro - Vancouver: A Foundation for Improved Protection and Automation

Tuesday, April 27, 2021

ThinkShield Plan of Defense Employee Mistake

Watch this video to learn how ThinkShield prevents human error and closes security blind spots. Please contact Trivoshop Inc for more information about ThinkShield.

Your guide to cloud clarity

This Lenovo eBook explains what the cloud is, how it can be used, and what to consider when developing a cloud strategy and choosing a cloud vendor. Please contact Trivoshop Inc for more information about Lenovo Cloud Solutions.

View: Your guide to cloud clarity

HPE InfoSight: Transform the Data Center with AI-Driven Operations

This infographic illustrates perfectly how leveraging AI by means of HPE InfoSight for storage, servers, networking, and integrated makes the entire infrastructure autonomous and context aware. Please contact Trivoshop Inc for more information about making your infrastructure autonomous and context aware by means of HPE InfoSight.

View: HPE InfoSight: Transform the Data Center with AI-Driven Operations

Address wireless demand with Wi-Fi 6

This infographic illustrates the various features and capabilities of Wi-Fi 6—and the benefits of Cisco Wi-Fi 6 solutions, such as Cisco Catalyst 9100 Series access points and wireless controllers. For more information about Cisco Wi-Fi 6 solutions, please contact Trivoshop Inc.

View: Address wireless demand with Wi-Fi 6

Lenovo ThinkShield Solutions Guide

In this solution brief, you will discover how Lenovo's ThinkShield is designed as an investment that safeguards your business against threats while streamlining IT security processes. Please reach out to Trivoshop Inc today for more information.

View: Lenovo ThinkShield Solutions Guide

Monday, April 26, 2021

Why governments trust Microsoft with their digital transformation

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens. This doesn't mean that governments should postpone or cancel their digital initiatives, however—they just have to avoid as much risk as humanly possible. A significant part of this involves making the right choice when partnering with a provider and choosing the correct platform. It's critical, therefore, to pick one that guarantees flexibility, security, and cost-effectiveness, but more importantly, ensures the continuity of public services. In this infographic, you'll learn why Microsoft has become the partner of choice for governments across the world, and what characteristics have helped Microsoft's products become a staple for public digital initiatives.

View: Why governments trust Microsoft with their digital transformation

Wednesday, April 21, 2021

Enable digital, efficient, and trust-building services. Subscribe to learn more about Microsoft for Government.

Efficiency is especially important when other people's lives depend on your services. Today's governments now have the digital tools at their disposal to empower their citizens with intuitive, accessible applications that eliminate the need for paper, manual tasks, and long wait times. Subscribe now to learn how your organization—public or private—can increase its ability to deliver fast, timely services that will improve end-user satisfaction and help you build trust with your target audience.

View: Enable digital, efficient, and trust-building services. Subscribe to learn more about Microsoft for Government.

Nutanix and Veeam: #1 Cloud Data Management for Nutanix Enterprise Cloud

This brief, brought to you by Trivoshop Inc, explains that #Veeam complements #Nutanix infrastructure resiliency through availability features that simplify rapid recovery of critical business applications and data. @Lenovodc

View: Nutanix and Veeam: #1 Cloud Data Management for Nutanix Enterprise Cloud

HPE Primera - The world's most intelligent storage for mission-critical apps

This informative video provides the technical context of how HPE Primera works, why it's intelligent, and how it can benefit you. Please contact Trivoshop Inc for more information about HPE Primera.

ThinkStation P620: Product Teaser Video and Gamechanger

This video shows that Lenovo is redefining system-level performance with the Lenovo ThinkStation P620. For more information about the Lenovo ThinkStation P620, please contact Trivoshop Inc.

MT10 - Cloud-Managed Indoor Temperature and Humidity Sensor

This datasheet offers a brief overview of the Cisco Meraki MT10 sensor. It also lists the product highlights and specifications. Please contact Trivoshop Inc for more information about the Meraki MT10 sensor.

View: MT10 - Cloud-Managed Indoor Temperature and Humidity Sensor

Tuesday, April 20, 2021

Office 365 & Data Management

This eBook describes the Office 365 shared responsibility model, lists the top 6 vulnerabilities businesses should consider regarding their Office 365 data, explores how often problems happen, and explains why it makes sense for businesses to establish a partner ecosystem with Lenovo and Veeam for their data backup and recovery. Please contact Trivoshop Inc for more information about establishing a partner ecosystem with Lenovo and Veeam for data backup and recovery.

View: Office 365 & Data Management

The World's Most Intelligent Storage for Mission-Critical Apps

This infographic highlights the features and capabilities of HPE Primera that make it the most intelligent storage in the world. Please contact Trivoshop Inc for more information about HPE Primera.

View: The World's Most Intelligent Storage for Mission-Critical Apps

Smarter creates the future - ThinkStation P620 Powering Your Workflow

This eBook introduces the Lenovo ThinkStation P620 that combines the professional power of both AMD Ryzen™ Threadripper™ PRO computing with NVIDIA® Quadro RTX™ graphics capability, making it perfect for users in media and entertainment; architecture, engineering, and construction; manufacturing; and healthcare and life sciences. For more information about the Lenovo ThinkStation P620, please contact Trivoshop Inc.

View: Smarter creates the future - ThinkStation P620 Powering Your Workflow

MT12 - Cloud-Managed Indoor Water Leak Detection Sensor

This datasheet offers a brief overview of the Cisco Meraki MT12 sensor and its use in continuously monitoring the environment. It also lists the product highlights and technical specifications—plus, it contains a link to further information. For more information about the Meraki M12 sensor, please contact Trivoshop Inc.

View: MT12 - Cloud-Managed Indoor Water Leak Detection Sensor

Victoria, Australia relies on Microsoft technology to help struggling families

As a species, we've endured numerous challenges thanks to empathy and the notion that we must care for each other, especially in times of need. Governments were essentially created to ensure that our limited resources were adequately spent in creating better societies, which includes caring for those in distress and helping them through a rough situation. Modern-day governments are complex institutions with hundreds of tasks and a short amount of time to complete them, which creates a constant sense of urgency since the well-being of their citizens often times depends on their level of efficiency. In this regard, The Department of Human Services in Victoria, Australia was no exception. In this video, you'll learn how the department has succeeded in harnessing digital transformation to become increasingly more effective at resolving people's crises and delivering the social justice their citizens deserve.

Wednesday, April 14, 2021

Adopting Hyperconvergence and Adapting to the New Realities in Retail

This blog post discusses the business case for using HPE SimpliVity in retail. Please contact Trivoshop Inc for more information about HPE SimpliVity.

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MT20: Cloud-Managed Indoor Open/Close Sensor

This datasheet offers an overview of Meraki MT20 sensors, how easy they are to set up, and what they can monitor. It also provides a list of Meraki MT20 specifications. Please contact Trivoshop Inc for more information about Meraki MT20 sensors.

View: MT20: Cloud-Managed Indoor Open/Close Sensor

Tuesday, April 13, 2021

Why Lenovo Premier Support

This video illustrates how Lenovo Premier Support provides on-demand technical support 24x7x365, providing contact with elite engineers to resolve IT issues quickly. Contact Trivoshop Inc today for further details.

How to Give People What They Want Online

What do customers really want out of their online interactions with your company? Answering this question correctly can mean the difference between increasing revenue and joining the group of businesses that, combined, lose upwards of $1.6 trillion each year by not living up to consumer expectations. Truth be told, there is no single correct answer to this question, and yours will ultimately depend on your product, service, or industry. However, there are four general principles that every business can integrate into their customer experience strategy that have proven to yield exceptional results, regardless of the nature of their business. Read this article to learn how you can leverage these trends in your favor and increase brand loyalty among your customers.

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Hyperconverged Infrastructure for VDI

This infographic shows that HPE SimpliVity includes built-in data protection and VM-centric management to simplify day-to-day operations. It also provides a guide for choosing the right HCI solution and lists the benefits of HPE SimpliVity for VDI. In addition, it discusses use cases for HPE SimpliVity 2600 and HPE SimpliVity 380, and provides links to further information. Please contact Trivoshop Inc for more information about HPE SimpliVity.

View: Hyperconverged Infrastructure for VDI

Bossa Nova: Protecting IT & product assets with cloud-managed environmental sensors

This case study explains that effective environmental monitoring became even more important for Bossa Nova throughout 2020, but with most employees working from home, in-person monitoring of environmental conditions wasn't possible. To solve the problem, the business deployed Meraki MT10 temperature and humidity and MT12 water leak detection sensors, which could be monitored from a single dashboard. Please contact ContentMX, LLC for more information about Meraki MT sensors.

View: Bossa Nova: Protecting IT & product assets with cloud-managed environmental sensors

Remote Workstation Solutions

This solution brief explains how Lenovo delivers an uncompromised remote 1:1 workstation experience and lists the main features of the workstation's sender and receiver components. To learn more, please contact Trivoshop Inc today.

View: Remote Workstation Solutions

Monday, April 12, 2021

5 reasons to empower governments with digital transformation

Delivering the best services possible to citizens while managing tight budgets is an everyday struggle for public institutions. Although this is also true for many privately owned companies, a slight delay or inefficiency in public services can spell disaster for entire families. Yet keeping up with digital transformation can be difficult for such institutions thanks to nightmarishly long bureaucratic processes and archaically old existing architectures. This means that once a digital strategy gets approved, there's little to no room to get things wrong. When thing do go the right way, however, governments and public institutions are empowered with unparalleled efficiency that translates into a better quality of life for all citizens. In this infographic, you'll learn how digital transformation strategies can greatly improve the effectiveness of public services and significantly enhance taxpayers' overall perception of the institutions that implement them.

View: 5 reasons to empower governments with digital transformation

Wednesday, April 7, 2021

Empower your organization—public or private—with Microsoft Dynamics 365. Subscribe to learn more.

Efficiency and productivity can mean the difference between remaining relevant and fading into obscurity. For both the private and public sectors, digital transformation has proven invaluable when it comes to leaving behind archaic technology, fragmented data sets, and insecure processes. It's also proven to be a crucial tool for increasing collaboration and improving employees' work satisfaction with flexible, intuitive, digital tools that enable seamless knowledge transfer regardless of location. Subscribe now and gain access to the latest news, relevant case studies, and industry trends that will help you plan, develop, and deploy effective digital strategies with Microsoft.

View: Empower your organization—public or private—with Microsoft Dynamics 365. Subscribe to learn more.

Tuesday, April 6, 2021

The Race to the Race: Hewlett Packard Enterprise and Aston Martin Red Bull Racing

This thrilling video shows that Aston Martin Red Bull Racing leverages HPE technology to analyze the data from their races and tailor their race cars to the next specific course. HPE solutions are critical to the dexterity and speed of the team's cars—and ultimately to their success. Please contact Trivoshop Inc for more information about HPE solutions.

Google Meet Series One Room Kits from Lenovo

This video showcases Series One conferencing systems by Lenovo, a smart new way to handle teleconferencing that allows you to place audio, microphones, and more wherever you need them to make meetings run smoothly. Contact Trivoshop Inc to learn more.

Cisco Industrial Asset Vision - Remote Facility Monitoring

This case study explains that Cisco® Industrial Asset Vision can monitor remote facilities by using sensors, thereby improving worker safety, service reliability, and operational efficiencies. Please contact Trivoshop Inc for more information about Cisco Industrial Asset Vision.

View: Cisco Industrial Asset Vision - Remote Facility Monitoring

Reimagine Hyperconverged: Software-Defined to AI-Driven With HPE SimpliVity

This infographic depicts the benefits of HPE SimpliVity—the intelligent HCI for general-purpose workloads, edge, and ROBO. SimpliVity is intelligently simple, has enhanced built-in backup, and delivers automated tuning and resilience without compromise. Please contact Trivoshop Inc for more information about HPE SimpliVity.

View: Reimagine Hyperconverged: Software-Defined to AI-Driven With HPE SimpliVity

Work Smart Not Hard

This eBook details Lenovo's ThinkSmart Hub, a device with integrated Google Meet connectivity that is designed to make teleconferencing easy. For more information, please reach out to Trivoshop Inc today.

View: Work Smart Not Hard

Monday, April 5, 2021

Cisco Industrial Asset Vision - Remote Asset Monitoring

This case study explains that Cisco® Industrial Asset Vision allows your team to monitor equipment conditions and track asset location 24/7 from one simple, centralized, cloud-based dashboard. Please contact Trivoshop Inc for more information about Cisco Industrial Asset Vision.

View: Cisco Industrial Asset Vision - Remote Asset Monitoring

How Chesterfield County streamlines workplace experiences with Microsoft Dynamics 365

When you think digital transformation, what typically comes to mind? For most people, it means rapidly changing technology within the context of enterprise and consumer-oriented private services. Many don't realize that digitalization and efficiency is just as crucial in the public sector as any other industry. Here, digital transformation can mean the difference between effectively improving someone's life or making them waste months—or years—in bureaucratic limbo. In this video and case study, you'll learn how Chesterfield County replaced its 20-year-old mainframe application with a cloud environment based on Microsoft Dynamics 365 that enabled easier knowledge transfer and increased efficiency—and most important, allowed the county to deliver on its promise of helping over 340,000 citizens live better lives.

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