Monday, October 28, 2024

Interactive 3D tour: ThinkEdge Servers: SE 455 V3

This interactive 3D tour of the Lenovo ThinkEdge Server SE 455 V3 illustrates the design and components, and provides details on the security and mounting options.

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Cisco Intersight Solution Brief

This solution brief highlights use cases and benefits of the Cisco Intersight SaaS solution, which can display global infrastructure.

View: Cisco Intersight Solution Brief

Lenovo Delivers AI at the Edge, Bringing Next-Generation Intelligence to Data

This article focuses on how Lenovo delivers AI at the edge, bringing next-gen intelligence to data with a comprehensive portfolio of offerings.

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See All Your Infrastructure with Cisco Intersight

This video provides an overview and demo of the new Cisco Intersight solution with advanced AI.

Monday, October 21, 2024

Lenovo Supercharges Copilot+ PCs with Latest Yoga Slim 7x and ThinkPad T14s Gen 6

This blog introduces the latest Yoga Slim 7x and ThinkPad T14s Gen 6 and explains how they were specifically designed to leverage an AI-powered architecture for intelligent processing, increased productivity, and enhanced creativity.

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Cisco Reveals Nexus HyperFabric AI Clusters, A New Simplified Data Center Infrastructure Solution with NVIDIA for Generative AI

This press announcement focuses on the Cisco and NVIDIA innovation to simplify the deployment of generative AI applications, providing IT visibility and analytics across the entire AI infrastructure stack.

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Sandvik Coromant delivers ultimate customer service with Dynamics 365

Sandvik Coromant, the Swedish tool manufacturer, embarked on its Dynamics 365 journey by piloting Dynamics 365 Sales in the United States. As the company grew, its service team recognized that functions, data and processes weren't adequately standardized across regions, and relying on multiple applications for daily operations was no longer feasible. Read this customer story to discover how Dynamics 365 delivered consistent, loyalty-building, and revenue-enhancing customer service across all touchpoints to Sandvik Coromant. Reach out to to begin your transformation today.

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Tuesday, October 15, 2024

Lenovo Workstations: Rewrite What's Possible with the ThinkStation P620

There are many customers doing amazing things with the Lenovo ThinkSystem P620 workstation—this video illustrates some of them.

The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service

Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.

View: The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service

Monday, October 14, 2024

Using the Cisco AI Assistant in Webex Meetings

This video shows the newest capabilities with the Cisco AI Assistant for Webex, including Meeting and Vidcast Summaries for when you need to step away or for after the meeting.

Lenovo ThinkStation P620 Datasheet

This datasheet lists the key features, optional accessories, and specifications of the Lenovo ThinkStation P620 workstation.

View: Lenovo ThinkStation P620 Datasheet

Cisco AI Assistant for Webex - Tomorrow's Innovations, Available Today

This blog describes the features and benefits of the Cisco AI Assistant for Webex for in-person and remote meetings.

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Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Trivoshop Inc can help you differentiate your organization's service operations with AI.

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Monday, October 7, 2024

Copilot in Customer Service

The tour walks through practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools.

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Total Economic Impact of Dynamics 365 Customer Service

Total Economic Impact (TEI) is a Microsoft-commissioned study conducted by Forrester Consulting that examines the potential return on investment of Dynamics 365 Customer Service. This infographic summarizes the findings from that study, which was published in March 2024. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.

View: Total Economic Impact of Dynamics 365 Customer Service