Tuesday, December 31, 2024
Lenovo XClarity Orchestrator
This product eGuide explains the many features, benefits and integration of the XClarity Orchestrator and how it works with XClarity Administrator across multiple sites to view overall health of managed resources.
Sandvik Coromant delivers ultimate customer service with Dynamics 365
Sandvik Coromant's journey with Dynamics 365 started in 2016, when it piloted Dynamics 365 Sales in the United States. As its customer base expanded and diversified, the Sandvik team realized that to access the required deep knowledge of customer history they could no longer rely on multiple applications to manage daily business functions. Read Sandvik's story to learn why Sanika Bhagwat: Customer Interactions Process & Technology Manager said, "Dynamics 365 Customer Service is the thread that weaves [together] seamless experiences...enabling automation and AI possibilities for business growth and ultimate customer satisfaction." Ready to help your customers become more productive, profitable and energy efficient? can help you get started with Dynamics 365 Customer Service.
FlexPod: Secure, Smart, and Sustainable
This video provides a quick overview of the capabilities and benefits of FlexPod, the Cisco and NetApp joint solution for hybrid computing.
Monday, December 30, 2024
Lenovo XClarity Administrator
This product eGuide describes the features, benefits, and integration options with the Lenovo XClarity Administrator solution.
Simplify AI Infrastructure and Operations with FlexPod
This solution brief delves into the latest FlexPod solution for hybrid computing powered by AI. The FlexPod for AI solution provides converged infrastructure that is optimized for general purpose AI/ML workloads in the IT operation.
View: Simplify AI Infrastructure and Operations with FlexPod
7 Essential Trends IT Departments Must Tackle In 2025
Discover how AI operations, advanced cybersecurity, and emerging technologies are revolutionizing IT departments in 2025 as organizations adapt.
Reimagining the customer experience with the power of AI
In a world driven by relentless technological advancement, adopting an AI-fueled, customer-centric approach is imperative for staying competitive in today's market. Check out this latest blog article from Microsoft for insights into how generative AI and Copilot are enabling companies to optimize operational efficiency, build long-term loyalty while increasing value at every touchpoint. Ready to accelerate and elevate your customer service operations across the board? Let help you launch into the AI-era with Copilot.
Happy New Year!
Monday, December 23, 2024
Tuesday, December 17, 2024
N1C Lithium-Ion UPS On. and On.
Ensure your critical operations are always powered with N1 Critical Technologies' advanced lithium-ion UPS systems. This brochure outlines how these systems provide unmatched reliability, reduced maintenance costs, and energy efficiency, all while offering scalable solutions for growing demands. Download the brochure for an overview of features, benefits, and requirements.
Lenovo ThinkPad Professional 16-inch Backpack Gen 2 PTV
This video highlights the features and benefits of this Lenovo ThinkPad Professional 16" Backpack Gen 2 crafted from high-quality, lightweight materials.
Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog
Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.
Monday, December 16, 2024
Amplify your NetOps with Cisco AI-Powered Automation
This Cisco Tech Field video highlights how Cisco AI-Enhanced Radio Resource Management (AI-RRM) improves wireless network performance and user experience for organizations.
Lenovo Wireless VoIP Teams Headset
This solution brief highlights the many features and benefits of the Lenovo Wireless VoIP Headset certified for Teams.
Simplifying Network Management in the Real World with AI-Driven Automation
This blog post focuses on how Renown Health uses Cisco Catalyst Center for AI-powered automation, robust security, and centralized network management for its 70-site remote telemedicine operation.
2024 N1C Introduction
N1 Critical Technologies is redefining the power industry with its advanced solutions. The "2024 N1C Introduction" video highlights its lithium-ion UPS systems and its commitment to reliability, sustainability, and innovation. Share it to emphasize the importance of dependable power for critical operations.
Tuesday, December 10, 2024
Lenovo and Veeam come together to deliver secure storage and backup for any workload, anywhere
This article describes the partnership between Lenovo and Veeam to deliver a storage and backup joint solution on the TruScale services platform.
Service Sophistication Model: Assess - Transform - Lead
This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy.
Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let's get started transforming your customer service operations.
View: Service Sophistication Model: Assess - Transform - Lead
Monday, December 9, 2024
See All Your Infrastructure with Cisco Intersight
This video highlights the benefits of Cisco Intersight and includes a short demo of this as-a-service solution.
TruScale Backup with Veeam
This solution brief describes the challenges of storage and backup. It highlights how the TruScale Backup with Veeam combines Lenovo ThinkSystem servers and storage with Veeam Backup & Replication and Veeam One for a comprehensive data protection service.
Cisco Intersight: Simplified IT Operations with Lifecycle Management as-a-Service
This solution brief provides an overview of the benefits, capabilities, and use cases of the Cisco Intersight IT operations-as-a-service solution.
View: Cisco Intersight: Simplified IT Operations with Lifecycle Management as-a-Service
KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service
If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.
Monday, December 2, 2024
Lenovo USB-C Slim Travel Dock
This video illustrates the powerful features of the Lenovo USB-C Slim Travel Dock, with 8 strategically positioned ports—including one for a 4K display.
AI PODS for Inferencing Data Sheet
This website provides details on the features, specifications, and requirements for the Cisco AI PODs for Inferencing solutions.
Lenovo USB-C Dual Display Travel Dock
This solution brief describes the features, benefits, and specifications of the Lenovo USB-C Dual Display Travel Dock.
Blue Marine Foundation saves time and money with automatic reporting in Dynamics 365 Business Central
Blue Marine Foundation is on a mission to save the oceans. When its finance and reporting system couldn't keep up with growth, it implemented Microsoft Dynamics 365 Business Central. Read the customer story to learn from Blue Marine Foundation's experience, including how Dynamics' automated reporting gives its project managers the information they need to advance it environmental causes.
Cisco AI PODs for Inferencing
This at-a-glance brief provides an overview of the benefits of using a Cisco Validated Design (CVD) solution for AI inferencing.
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