Monday, January 27, 2025

A New Day for Data: Cisco and Splunk

This blog post deepens our understanding of the transformative collaboration between Cisco and Splunk, showcasing how businesses can reimagine their approach to artificial intelligence (AI), security, networking, observability, and data. The merger of these technology titans offers organizations unparalleled visibility and insights across the entire digital footprint, enhanced by comprehensive security, observability, and networking solutions.

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Delivering personalized experiences in times of change

This eBook shows how nonprofits can embrace digital and data-driven tools to improve donor engagement. The eBook outlines strategies to build trust, retain donors, and improve program impact. Download it now to get valuable insights from successful nonprofis. Contact Trivoshop Inc for guidance on applying these strategies.

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Cisco + Splunk: Powering and protecting the AI revolution

This infographic highlights the transformative combination of Cisco and Splunk, poised to reshape and revolutionize how businesses utilize and secure their data in the era of AI. By bringing the full power of network data together with superior security, organizations can gain unprecedented visibility and insights across their entire digital footprint.

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ThinkVision Family of Monitors

In the latest datasheet from Lenovo, discover the transformative power of the ThinkVision Family of Monitors, designed to reinvent the hybrid workspace. This datasheet is exactly what you need to make informed decisions about technology that reshapes workspace productivity.

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Why ThinkVision 2024 Plus Family 2025

Looking to reshape your workspace? Lenovo's 'Why ThinkVision 2024 Plus Family 2025' eBook provides enlightening insights on revolutionizing your display-centric ecosystem. It details the AI integration in ThinkVision monitors that deliver reliable display solutions tailored to various working needs. Explore the innovative 3D tools and AI innovations that are enabling modern, hybrid work environments.

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Nonprofit Anthony Nolan speeds life-saving stem cell donor matches through the cloud | Microsoft Customer Stories

The Anthony Nolan customer story showcases how Microsoft Dynamics 365 enables the nonprofit to use cutting-edge cloud technology to quickly and efficiently match stem cell donors with patients in need. Learn how to achieve similar transformative outcomes by reading its story. Contact Trivoshop Inc to discuss solutions for your nonprofit's unique challenges.

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Tuesday, January 21, 2025

Introducing Lenovo's ThinkStation P8 Powered by AMD Ryzen™ Threadripper™ PRO (2023)

This introductory sizzle video shows the power and performance of the AMD processor powering the Lenovo P8 workstation.

The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service

Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.

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Monday, January 20, 2025

I Tested Webex Suite's AI Assistant and Here's What's Best for Your Meetings!

This video demonstrates the powerful new features of Cisco's AI-enabled Webex Suite. This efficient tool is redefining what's possible in meetings, providing a generative AI-powered platform that transforms the experience for both hybrid work and customer engagement.

Experience Amplified with the Power of Webex and AI

This blog describes how with Cisco's AI-enabled Webex, you can transform the way you conduct meetings, interact with customers and engage with colleagues.

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Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Trivoshop Inc can help you differentiate your organization's service operations with AI.

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Tuesday, January 14, 2025

Cisco AI Assistant in XDR

This video provides a demonstration of the Cisco AI Assistant for XDR.

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What is a Hyperscale Data Center?

RackSolutions' Hyperscale solutions provide businesses with the tools to scale efficiently in high-demand IT environments. This document highlights HyperShelves and Modular Rack Shelves, designed to maximize space, improve airflow, and simplify cable management for hyperscale data centers. Check out how RackSolutions helps businesses achieve greater efficiency and scalability.

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Lenovo XClarity Controller

This product eGuide explains features, configuration, enhancements, and other technical details on the Lenovo XClarity Controller 2 (XCC2).

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Lenovo XClarity One

This Lenovo XClarity One product eGuide provides details on the features, hardware requirements, and training materials for this system.

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Monday, January 13, 2025

Cisco AI Readiness Assessment—How do you compare?

This website provides an assessment of your AI readiness by measuring levels within several pillars critical to AI application deployment, including strategy, infrastructure, data, governance, and more.

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Custom Products For You

RackSolutions creates custom products to meet the unique demands of IT environments. From specialized racks to tailored server solutions, their products are designed with precision, scalability, and durability in mind. Check out the "Custom Products" page to see how RackSolutions can help your business solve complex IT challenges.

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Microsoft Guided Tours

Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.

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Tuesday, January 7, 2025

Lenovo Eco Cases May 2024

This datasheet explains the process by which Lenovo eco cases are produced and displays the various models of accessory cases.

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Copilot in Customer Service

This tour of Microsoft Dynamics 365 Customer Service walks you through the service experience of a true-to-life customer who benefits from the solution's transformative, AI-fueled capabilities. Take the tour to see for yourself how Dynamics 365 Customer Service enables your service teams to respond more effectively and effortlessly and personalize experiences. Learn about optimizing workflows, increasing resolution rates and using predictive insights to proactively address customer needs. When you're ready for a more expansive tour, contact your trusted guide and Microsoft partner, .

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Talking wireless convergence, open roaming, 5G, and the future of Wi-Fi 7 with Matt MacPherson

This video podcast from Matt McPherson, Cisco wireless CTO, discusses the state of Wi-Fi and cellular convergence, the importance of seamless roaming across Wi-Fi and cellular networks, and how Wi-Fi 7 enhances the user experience compared with earlier Wi-Fi standards.

Lenovo Recommended Cases May 2024

This product guide describes the Lenovo portfolio of many different types of PC cases.

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Monday, January 6, 2025

The Future of Business Connectivity: Wi-Fi 7 and OpenRoaming

This blog introduces the new Wi-Fi 7 capabilities and its advantages with the OpenRoaming standard for wireless.

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Total Economic Impact of Dynamics 365 Customer Service

"The Total Economic Impact of Dynamics 365 Customer Service" report from Forrester Consulting examines the potential return on investment of Microsoft Dynamics 365 Customer Service. This infographic summarizes the findings from that study. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.

View: Total Economic Impact of Dynamics 365 Customer Service